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Example · Analysis

A free business analyst résumé example, and the process it removed

One complete business analyst résumé, written out in full. The person is invented. The reading and the score come from the product itself.

— requirements are not a deliverable. the change is.

The business analyst example résumé drawn as a complete page in the Classic design: name, summary, three dated roles with five achievement lines under each, education and a skills row
The example below, drawn by the builder's own renderer in the Classic design. The picture was taken by pressing this page's own Use this example door and photographing what the editor rendered.

Business analysis produces a great deal of paper, and a résumé that lists the paper tells a reader nothing. This example is written out in full so you can read what the outcome version looks like, then put through the tools here so you can see what a parser takes from it. The candidate is invented.

The example, in full

An invented person. Not a real document, and not yours.

Idris Ravenscourt
Business Analyst
Edinburgh, United Kingdom · [email protected] · +44 131 496 0283

Summary
Business analyst with seven years in insurance and utilities, working on requirements, process design and the gap between what a stakeholder asked for and what the business meant. Covers 4 delivery teams and 340 staff.

Experience

Senior Business Analyst · Trellick Mutual, Edinburgh · 2021 to present

  • Wrote the requirements for a claims platform that 340 staff across 4 teams now work from every day in 3 regional offices.
  • Cut claim handling time from 11 days to 6 by redesigning 3 process steps and removing 2 approvals that nobody could justify.
  • Ran 28 workshops with 90 participants over 2 years and turned the output into one prioritised backlog the delivery teams accepted.
  • Reduced rework on delivered stories by 41% by writing acceptance criteria at refinement instead of after the first demonstration to the business.
  • Modelled 9 claim scenarios with the pricing team and found GBP 240 000 of annual leakage across 3 years of policy data.

Business Analyst · Kelso Water Services, Stirling · 2018 to 2021

  • Mapped 60 process steps across 5 departments over 4 months and removed 14 of them after tracing one customer record end to end.
  • Specified the billing changes that reached 220 000 customer accounts and delivered them across 3 releases without a single billing correction.
  • Trained 9 colleagues on process mapping over 6 months and handed the practice to a team that ran it without support.
  • Built the reporting pack that 5 service managers read every week for 3 years, and replaced 11 spreadsheets that told different stories.
  • Analysed 18 months of meter data for 40 000 households and identified the 6% of accounts that carried most of the complaints.

Junior Business Analyst · Kelso Water Services, Stirling · 2017 to 2018

  • Documented 45 business rules for the billing system across 3 releases and gave the testers one source matching what the code did.
  • Prepared 30 stories a quarter for 4 delivery teams and carried 9 in every 10 through refinement without a second rewrite.
  • Collected the reporting needs of 22 staff in 4 departments and turned 60 requests into 12 reports that the business still runs.
  • Supported 3 system releases a year as the business contact and closed 140 user queries inside the first week after each launch.
  • Checked 200 accounts migrated from the legacy system and found 14 field mappings that would have corrupted their opening balances.

Education
BA Business Management · Corstorphine Business School, Edinburgh · 2014 to 2017

Skills
requirements elicitation, process mapping, user stories, acceptance criteria, stakeholder workshops, data analysis, SQL, gap analysis, Jira, change management

Languages
English · native · French · B1

Certifications
BCS International Diploma in Business Analysis · 2020
Certified Scrum Product Owner · 2022

The analyst's result is somebody else's saved time

Claim handling from eleven days to six after three process steps were redesigned. Fourteen of sixty process steps removed. Rework on delivered stories down 41%. None of those is a document, and all of them came out of documents.

That is the argument for writing an analyst's page this way. The requirements, the maps and the stories are the method. A hiring manager is buying the effect, and the effect is always somebody else's time, error rate or cost.

Scope belongs in the first line of each role

Three hundred and forty staff across four teams. Two hundred and twenty thousand customer accounts. Five departments. Those numbers sit early in each block so the rest of the block can be read at the right scale.

The handover line is the quiet one: nine colleagues trained on process mapping, and the practice handed over. An analyst who leaves a capability behind is a different proposition from one who leaves a folder behind.

Skills for a business analyst résumé, grouped

Idris's skills fall into analysis, delivery and change. Analysis: requirements elicitation, process mapping, gap analysis, data analysis, SQL. Delivery: user stories, acceptance criteria, Jira. Change: stakeholder workshops, change management. A delivery manager reads the analysis group first and the change group as the tie-breaker.

Analysts in finance or insurance often add a domain group: regulation, products, reporting. In the free résumé builder you can create that group, name it and move the relevant skills into it.

From junior to senior business analyst

A junior analyst's résumé proves clarity: requirements written, processes mapped, defects traced back to a missing requirement. The Kelso roles show that. A business analyst adds scope in the first line of each role: the programme, the systems, the people affected.

Senior lines are about consequences: hours saved for other teams, a change adopted, a vendor decision your analysis settled. Put scope first and the saving second, so a reader knows the size of the change. The guide to quantifying achievements helps count saved time.

How it reads and scores

The import review read three dated roles with five lines under each, one degree, ten skills, two languages and two certifications, the diploma among them with its year kept. The ATS checker scored it 99 out of 100, re-measured on 25 September 2026, with readable volume 2 points short and achievement quality 1 point short: 100 × 30% for parseability, 100 × 30% for completeness and 97 × 40% for content. The writing check scored it 95, which is 91 of the 96 points that applied here. The method behind these numbers is written up once, in how our examples are made and checked.

The Conxfolio import review after the door opened, showing Idris Ravenscourt's example read into fields beside the rendered page, with the line saying it is an example
Idris Ravenscourt's business analyst résumé read into fields, each field beside the line it came from.
The same import review on a 390 pixel phone screen, with the example notice above the accept button
Idris Ravenscourt's business analyst résumé in the same review on a 390 px phone.

What this example leaves off

No list of documentation templates, no framework badges and no description of a methodology. A delivery manager knows what a business analyst produces; they are hiring to find out what happened afterwards.

Named systems the organisation happened to run are left off as well, unless the posting asks for them. A claims platform is a claims platform; the useful part of that line is the 340 staff who had to use it and the six days that came off the handling time.

What to change for your own

Change the domain. Insurance, utilities, retail banking, health and public sector analysis all use this shape with different regulators and different nouns. Then convert your deliverables into effects: days saved, steps removed, defects avoided, accounts affected.

Keep the qualifications with their years. Keep one handover line. The guide on experience bullets covers the construction, the design gallery holds 37 layouts, and the financial analyst example, the operations manager example and the project manager example sit beside this one.

Write yours beside it

Opens the builder with Idris's example loaded, saved as its own entry in the Classic design. Replace every line with your own. Free, no account.

Use this exampleCheck a résumé instead

Questions

Is Idris Ravenscourt a real person
No. He is invented for this page, and so are Trellick Mutual and Kelso Water Services. The figures show a shape and describe nobody's career.
Should a business analyst list documents produced
Only where the document changed something. Twenty-eight workshops with 90 participants turned into one prioritised backlog is a deliverable with an outcome. A count of specifications written is a count of files.
What did the checker score it
99 out of 100, re-measured on 25 September 2026, with readable volume 2 points short and achievement quality 1 point short. The arithmetic is 100 × 30% for parseability + 100 × 30% for completeness + 97 × 40% for content. The writing check beside it scored 95, which is 91 of the 96 points that applied, and the five it withheld are the bullet tense rule.
Is removing process steps a good line
It is the best line on the page. Fourteen steps removed from sixty is a result somebody had to defend in a meeting, and it is more convincing than any adjective about efficiency.
Do I need a methodology section
No. Name the qualification with its year and let the lines show how you work. Rework falling 41% after acceptance criteria moved to refinement says more about method than a framework list.
Which design is this rendered in
Classic, one of the eight layouts in the ATS family. The eight were chosen from a measurement taken on 2026-09-14: each exports a PDF whose text layer scores exactly what the pasted text scores, on both test documents, in one column, with the reading order kept and no graphics. It gives the role headings weight, which helps a page carrying three dated roles and fifteen lines.

Conxfolio is a free set of four career tools: a résumé builder with 37 rendered layouts, an ATS résumé checker that prints its own arithmetic, a cover letter builder that traces every proof paragraph back to the line it came from, and a portfolio builder with 22 authored designs. There is no account to create, nothing is held back for a paid plan, and no language model is used anywhere in the product, so the readers, the score and the letter are deterministic code you can check.