Skip to the article
conxfolio Workspace
Menu
Example · Aviation

A free cabin crew résumé example, safety before service

One complete cabin crew résumé, written out in full. The person is invented. The reading and the score come from the product itself.

— sectors, types, languages, checks passed.

The cabin crew example résumé drawn as a complete page in the Bridge design: name, summary, three dated roles with five lines under each, education, skills, languages and certifications
The example below, drawn by the builder's own renderer in the Bridge design. The picture was taken by pressing this page's own Use this example door and photographing what the editor rendered.

Cabin crew applications are read by people who care about safety first and service second, and most résumés for the job are written the other way round. This example is written out in full so you can read the safety-first version, then put through the tools here so you can see what a parser stores. The candidate is invented.

The example, in full

An invented person. Not a real document, and not yours.

Ysabel Corrigan-Mbatha
Cabin Crew
Lisbon, Portugal · [email protected] · +351 21 555 0219

Summary
Cabin crew with eight years on short and long haul, working on safety, service and the frightened passenger two hours from anywhere. Operates 600 flight sectors a year on two aircraft types.

Experience

Senior Cabin Crew · Aviamar Airways, Lisbon · 2021 to present

  • Operated 600 flight sectors a year on 2 aircraft types with crews of 6, and completed every pre-departure safety check.
  • Led the cabin as senior on 240 sectors a year and closed the year with no safety report raised against the crew.
  • Handled 30 incidents of illness and disruption with the flight deck and ground teams, and wrote each report before leaving the aircraft.
  • Trained 14 crew members on service flow and cabin secure procedures, and signed off 11 of them within one roster month.
  • Covered 40 extra shifts a year at short notice and raised cabin satisfaction scores from 78% to 88% over two seasons.

Cabin Crew · Costa Atlantica Air, Faro · 2018 to 2021

  • Completed 500 sectors a year across 20 destinations and served passengers in 3 languages on every rotation of the summer programme.
  • Delivered onboard sales of EUR 90 000 a year, 14% above the fleet average, across 2 aircraft types and 20 routes.
  • Passed 3 annual safety and emergency procedure checks at first attempt and held a full licence endorsement on both aircraft types.
  • Managed 40 special assistance cases a month, from wheelchairs to unaccompanied minors, and briefed the ground team before every landing.
  • Kept a personal attendance record of 98% across 3 years of a rotating roster of early, late and night shifts.

Ground Services Agent · Costa Atlantica Air, Faro · 2016 to 2018

  • Checked 24 flights a day through the departure desk and closed each one inside the airline's own agreed cut-off time.
  • Resolved 60 baggage cases a week with the handling agent and closed 9 in every 10 before the passenger left the airport.
  • Boarded 20 flights a shift on time and reported every delay of more than 5 minutes to the duty manager.
  • Learned the airline's safety and security procedures and passed the cabin crew attestation course in 2018 at the first attempt.
  • Served 2 000 customers a month at the ticket desk in 3 languages and resolved 95% of their questions without escalation.

Education
Secondary education and cabin crew attestation · Alvalade Secondary School, Lisbon · 2012 to 2018

Skills
safety and emergency procedures, first aid, customer service, cabin management, onboard sales, conflict de-escalation, multi-type operations, crew briefing, security procedures, service delivery

Languages
Portuguese · native · English · C1 · Spanish · B2

Certifications
Cabin Crew Attestation · 2018
Aviation first aid · 2025

Sectors, types, checks

Six hundred sectors a year on two aircraft types with crews of six. Two hundred and forty sectors a year as senior. Three annual safety and emergency procedure checks passed at first attempt. Those three lines are what a recruitment team reads before deciding whether to keep going.

Type experience matters more than most candidates think. An airline planning a conversion course reads the number of types you have operated as a training cost, and stating it saves a question.

Incidents and sales are the two other jobs

Thirty medical and disruptive passenger incidents handled with the flight deck and ground teams. Onboard sales of EUR 90 000 a year, 14% above the fleet average. Cabin satisfaction from 78% to 88%, with forty extra shifts covered at short notice.

Those cover the two things airlines actually hire for beyond safety, which are keeping a cabin calm and selling from a trolley. Both are countable and both are usually left as adjectives.

Skills for a cabin crew résumé, grouped

Ysabel's skills fall into safety, service and cabin. Safety: safety and emergency procedures, first aid, security procedures, conflict de-escalation. Service and sales: customer service, service delivery, onboard sales. Cabin: cabin management, multi-type operations, crew briefing. An airline recruiter reads the safety group first.

Keep your attestation and first aid in certifications with dates. The résumé builder takes any group names you choose, and it is free.

From ground services to senior cabin crew

Ground services work proves passenger handling: check-ins, boarding, disruption managed. Ysabel's first role shows that. Cabin crew adds sectors flown, aircraft types and service delivered.

Senior crew adds the cabin: briefings led, incidents handled, sales targets and new crew mentored. The certifications guide covers attestations.

How it reads and scores

The import review reads 3 roles, 1 degree, 3 languages and 10 skills before anything reaches the editor. Here the reading found three dated roles with five achievement lines under each, one education entry, ten distinct skills, three languages and two certificates with their years. The ATS checker scored it 97 out of 100, re-measured on 25 September 2026, with achievement quality 5 points short and readable volume 2 points short. The writing check scored it 95, which is 91 of the 96 points that applied here, and the five it did not award are one check: bullet tense. The same check runs on every example; the method is described here.

The Conxfolio import review after the door opened, showing Ysabel Corrigan-Mbatha's example read into fields beside the rendered page, with the line saying it is an example
Ysabel Corrigan-Mbatha's cabin crew résumé read into fields, each field beside the line it came from.
The same import review on a 390 pixel phone screen, with the example notice above the accept button
Ysabel Corrigan-Mbatha's cabin crew résumé in the same review on a 390 px phone.

What this example leaves off

No photograph, no height and weight, no age and no list of every destination flown. Airlines that once asked for those on a page now ask on their own form, where the process handles them properly.

Incident narratives are left off as well. A count of medical and disruptive passenger events describes the experience, and the details belong in a recruitment interview rather than on a document that will be forwarded several times.

What to change for your own

Change the operation. Short haul, long haul, charter, business aviation and cargo all use this shape with different rhythms. Then put in your own sectors, types, incidents, sales and check record.

Keep the languages with levels; on this job they decide routes. The guide on languages covers the levels. The design gallery holds 37 layouts, and the customer service example, the early years example and the personal trainer example sit beside this one.

Write yours beside it

Opens the builder with Ysabel's example loaded, saved as its own entry in the Bridge design. Replace every line with your own. Free, no account.

Use this exampleCheck a résumé instead

Questions

Is Ysabel Corrigan-Mbatha a real person
No. She is invented for this page, and so are Aviamar Airways and Costa Atlantica Air. The figures show a shape and describe nobody's flying record.
What does an airline look for first
Attestation, aircraft types and languages. Everything else on the page is read afterwards. The example keeps the attestation and first aid in certifications with their years.
Should onboard sales be on the page
Yes. Ninety thousand euro a year, 14% above the fleet average, is a commercial result and most airlines track it per crew member, so it is both checkable and relevant.
What did the checker score it
97 out of 100, re-measured on 25 September 2026, with achievement quality 5 points short and readable volume 2 points short. The arithmetic is 100 × 30% for parseability + 100 × 30% for completeness + 93 × 40% for content. The writing check beside it scored 95, which is 91 of the 96 points that applied to this document.
Is safety experience safe to describe
In counts, yes. Thirty medical and disruptive passenger incidents handled with the flight deck and ground teams describes the experience and identifies no flight, passenger or colleague.
Which design is this rendered in
Bridge, one of the eight layouts in the ATS family and one of the 24 ATS-safe designs out of 37. This page used to argue for Studio, which is outside that family. The document was moved on 2026-09-14, and the measurement is the reason: each of the eight exports a PDF whose text layer scores exactly what the pasted text scores, on both test documents, in one column, with the reading order kept and no graphics.

Conxfolio is a free set of four career tools: a résumé builder with 37 rendered layouts, an ATS résumé checker that prints its own arithmetic, a cover letter builder that traces every proof paragraph back to the line it came from, and a portfolio builder with 22 authored designs. There is no account to create, nothing is held back for a paid plan, and no language model is used anywhere in the product, so the readers, the score and the letter are deterministic code you can check.