Is Arabella Ndiaye-Coombes a real person

No. She is invented for this page, and so are Halverd and Pryce Solicitors and Brightmere Dental Care. Every figure shows a shape and describes nobody.

How do I make front desk work sound substantial

Count it. Staff supported, visitors a day, diaries managed, calls taken, payments handled. A desk that looks unremarkable from the inside is a large operation written down.

Should I name the software

Yes, and the specific one. Outlook, a practice management system, a visitor management system and a switchboard are all filter terms, and naming the exact product you used is more convincing than writing computer literate.

What did the checker score it

98 out of 100, re-measured on 25 September 2026, with readable volume 3 points short and achievement quality 1 point short. The arithmetic is 100 × 30% for parseability + 100 × 30% for completeness + 96 × 40% for content, on three dated roles, fifteen action-led lines and 430 readable words. The writing check scored it 95, which is 91 of the 96 points that applied.

Is confidentiality worth listing

In a clinic or a law firm it is part of the job rather than a nice quality, so it belongs in the skills row where the posting will look for it, and in nothing more than one word.

Which design is this rendered in

Classic, one of the 24 ATS-safe layouts out of 37, and one of the eight chosen on 2026-09-14 from a measurement of every layout's own export. It gives the contact row a clear band at the top, which suits a job where the contact details are part of the audition.

Example · Front of house

A free receptionist résumé example, with the desk written down

One complete receptionist résumé, written out in full. The person is invented. The reading and the score come from the product itself.

ConxfolioPublished 2026-09-13 · updated 2026-09-25

— visitors a day, diaries, calls. the desk is countable.

The receptionist example résumé drawn as a complete page in the Classic design: name, summary, three dated roles with five bullet lines each, education and a skills row — The example below, drawn by the builder's own renderer in the Classic design. The picture was taken by pressing this page's own Use this example door and photographing what the editor rendered.

Reception is the job most often described in adjectives and most easily described in numbers. This example is written out in full so you can read the numbers version, then put through the tools here so you can see what a parser stores. The candidate is invented.

The example, in full

An invented person. Not a real document, and not yours.

Arabella Ndiaye-Coombes
Front of House Receptionist
Manchester, United Kingdom · [email protected] · +44 161 496 0311

Summary
Receptionist with six years on busy front desks in a dental clinic and a law firm, running the diary, the door and the switchboard for sixty-four staff and forty daily visitors.

Experience

Senior Receptionist · Halverd and Pryce Solicitors, Manchester · 2021 to present

Ran the front desk for 64 staff and 40 visitors a day, and answered 90 switchboard calls before every lunch break.
Managed diaries and 6 meeting rooms for 9 partners and booked 700 client appointments a year without a double booking.
Cut courier spend by 18% a year by consolidating bookings with 2 suppliers and holding the firm to one collection slot.
Trained 4 new receptionists and wrote the front desk handbook the team still follows on every opening shift of 5 working days.
Processed 200 items of post a day and logged 40 registered documents a week into the case management system for 9 partners.

Receptionist · Brightmere Dental Care, Stockport · 2018 to 2021

Booked and confirmed 120 patient appointments a week across 5 clinicians and kept the daily list full through 3 winters.
Reduced missed appointments by 26% after introducing a reminder routine that reached 900 patients a month by text and email.
Handled 60 calls a day on the practice line and took card payments of 4 000 pounds a week at the desk.
Registered 400 new patients over 3 years and checked every medical history form against the record before the first visit.
Ordered clinical stock for 5 surgery rooms each month and held the practice inside its 1 200 pound supplies budget.

Administrative Assistant · Brightmere Dental Care, Stockport · 2016 to 2018

Filed 3 000 patient files a year into the practice system and corrected 200 entries that carried the wrong address.
Covered the reception desk for 20 hours a week alongside college study and answered 150 calls in every one of those weeks.
Prepared 40 treatment documents a week for the clinicians and posted each one on the day the dentist signed it.
Scanned 12 000 paper files into the new practice system over 18 months and closed the paper archive room entirely.
Answered 80 emails a day from patients and suppliers and cleared the shared inbox before the close of every shift.

Education
Level 3 Business Administration · Ashfield College, Manchester · 2016 to 2018

Skills
switchboard, diary management, visitor management, appointment booking, payment handling, Microsoft Outlook, practice management systems, post and couriers, confidentiality, front desk training

Languages
English · native · French · B1

Certifications
Level 2 Customer Service · Ashfield College · 2017

The desk is countable

Sixty-four staff supported. Forty visitors a day. Nine partners' diaries across six meeting rooms. A hundred and twenty patient appointments a week across five clinicians. Sixty calls a day. Four thousand pounds a week taken in payments. None of those is a boast, and together they describe a desk precisely enough that an office manager knows whether their own desk is bigger or smaller.

The two sectors are doing work here as well. A dental practice and a law firm have different rhythms, and a candidate who has run both desks is telling a reader they can learn a third.

Two lines that are not about volume

Cutting courier spend by 18% by consolidating with two suppliers is a purchasing result from a reception desk, and it is the kind of thing that never reaches a résumé because it does not feel like reception work. Reducing missed appointments by 26% with a reminder routine is the same shape: a small change to a process, with the result measured.

Writing the front desk handbook and training four receptionists is the seniority line, and the scanning line beneath it is the same shape: twelve thousand paper files moved into the practice system over eighteen months and the paper archive room closed. Any desk that has been run well for three years has produced something like that, and most candidates leave it out.

Skills for a receptionist résumé, grouped

Arabella's skills group into the desk, the diary and the systems. Desk: switchboard, visitor management, payment handling, post and couriers. Diary: diary management, appointment booking. Systems and standards: Outlook, practice management systems, confidentiality, front desk training. A practice manager hires for the diary group as much as the desk.

Medical, legal and hotel reception each name their systems differently, so put the ones you used in their own group. In the résumé builder set Skills to In groups and rename them to fit the setting you are applying to.

From receptionist to senior or office roles

An entry-level receptionist résumé counts the desk: calls a day, visitors signed in, appointments booked. The Brightmere roles show that. A senior receptionist adds trust: the partners' diaries you run, the payments you reconcile, the new starters you train on the switchboard.

The route into office management or practice administration runs through those trust lines, so write them with a figure and a result. Keep one line about confidentiality at every level, stated plainly, because a legal or medical front desk is hired on it. The guide to hard and soft skills helps put discretion into evidence.

How it reads and scores

The import review reads 3 roles, 1 degree, 2 languages and 10 skills before anything reaches the editor. The ATS checker scored it 98 out of 100, re-measured on 25 September 2026, with readable volume 3 points short and achievement quality 1 point short. The writing check scored it 95, which is 91 of the 96 points that applied, and the five it withheld are one rule: bullet tense. How the reading and the score are produced is set out in the note on how these examples are made.

The Conxfolio import review after the door opened, showing Arabella Ndiaye-Coombes's example read into fields beside the rendered page, with the line saying it is an example — Arabella Ndiaye-Coombes's receptionist résumé read into fields, each field beside the line it came from.

The same import review on a 390 pixel phone screen, with the example notice above the accept button — Arabella Ndiaye-Coombes's receptionist résumé in the same review on a 390 px phone.

What this example leaves off

No photograph, no line about being the face of the company, and no list of personal qualities. A front desk is judged on the numbers above and on how the application itself is written, which is the real work sample.

Individual visitor stories and named clients are left off as well. A law firm's receptionist knows who came through the door, and a page that mentions any of it has already failed the confidentiality test that the job depends on.

What to change for your own

Change the setting. A hotel, a school, a gym, a car dealership and a hospital ward clerk's desk all use this shape with different nouns. Then count your own desk: staff, visitors, calls, rooms, appointments, deliveries, payments.

Get the header right, because on this job it is read as a work sample; the guide on the header covers what belongs there. The design gallery holds 37 layouts, and the customer service example, the HR manager example and the electrician example show the same structure elsewhere.

Write yours beside it

Opens the builder with Arabella's example loaded, saved as its own entry in the Classic design. Replace every line with your own. Free, no account.

Use this example Check a résumé instead

Questions

Is Arabella Ndiaye-Coombes a real person: No. She is invented for this page, and so are Halverd and Pryce Solicitors and Brightmere Dental Care. Every figure shows a shape and describes nobody.
How do I make front desk work sound substantial: Count it. Staff supported, visitors a day, diaries managed, calls taken, payments handled. A desk that looks unremarkable from the inside is a large operation written down.
Should I name the software: Yes, and the specific one. Outlook, a practice management system, a visitor management system and a switchboard are all filter terms, and naming the exact product you used is more convincing than writing computer literate.
What did the checker score it: 98 out of 100, re-measured on 25 September 2026, with readable volume 3 points short and achievement quality 1 point short. The arithmetic is 100 × 30% for parseability + 100 × 30% for completeness + 96 × 40% for content, on three dated roles, fifteen action-led lines and 430 readable words. The writing check scored it 95, which is 91 of the 96 points that applied.
Is confidentiality worth listing: In a clinic or a law firm it is part of the job rather than a nice quality, so it belongs in the skills row where the posting will look for it, and in nothing more than one word.
Which design is this rendered in: Classic, one of the 24 ATS-safe layouts out of 37, and one of the eight chosen on 2026-09-14 from a measurement of every layout's own export. It gives the contact row a clear band at the top, which suits a job where the contact details are part of the audition.

Conxfolio is a free set of four career tools: a résumé builder with 37 rendered layouts, an ATS résumé checker that prints its own arithmetic, a cover letter builder that traces every proof paragraph back to the line it came from, and a portfolio builder with 22 authored designs. There is no account to create, nothing is held back for a paid plan, and no language model is used anywhere in the product, so the readers, the score and the letter are deterministic code you can check.